Overview
The Job Status Notifications feature allows you to automatically notify selected staff members when a job moves to specific statuses.
This helps teams stay informed without needing to manually monitor jobs.
Notifications can be configured for statuses such as:
Pending
In Progress
Completed
On Hold
Any custom job status configured in your system
How to Access Job Status Notifications
Go to Settings
Open the Departments section
Click the Job Status Notifications tab
Adding a New Notification Subscription
Click Add Staff Member
Select an existing staff member from the dropdown
Select one or multiple job statuses the staff member should be notified about
Click Save
The staff member and their selected statuses will now appear in the notifications table.
Editing a Notification Subscription
In the notifications table, click the Edit icon
Update the selected staff member or job statuses
Click Save
Your changes will update immediately.
Deleting a Notification Subscription
In the notifications table, click the Delete icon
Confirm the deletion if prompted
The staff member will no longer receive notifications for those statuses.
How Notifications Work
When a job status changes:
The system checks if any staff members are subscribed to that status
Notifications are automatically sent to subscribed users
Notifications include:
Job number
Previous status
New status
Depending on your notification settings, users may receive:
In-app notifications
Email notifications
Benefits
✅ Keeps teams informed in real time
✅ Reduces manual follow-up
✅ Improves communication across departments
✅ Ensures important job updates are not missed