In trades, mining, and heavy industry, having the right tickets and training isn’t just paperwork, it’s what gets you on site, keeps you safe, and protects your job. Staying up to date with your qualifications helps make sure you’re cleared for the work you’re doing and avoids last-minute issues that can stop you from working.
Why Tickets & Training Matter
Your tickets and competencies show that you’re trained, qualified, and safe to be on site. If something expires or is missing, it can mean:
Being denied site access
Delays to jobs or shutdown work
Extra stress before a swing or start date
Missed work opportunities
Keeping everything current helps you stay job-ready and protects both you and your crew.
Common Tickets & Training You May Need
Depending on your role, trade, and site, this can include:
White Card
Site inductions
High Risk Work licences
Trade-specific certifications
Safety and compliance training
OEM or equipment-specific training
Your required tickets can change as you move between sites or take on new responsibilities.
How the Training Matrix Works
A training matrix is a system used by employers to track:
What tickets and competencies you hold
Which ones are required for each site or job
Expiry dates and renewals
This helps make sure everyone on site is:
Properly trained
Compliant with site rules
Approved for the tasks they’re doing
The training matrix removes guesswork and helps prevent unsafe or non-compliant work.
Training & Compliance in SprintSuite
SprintSuite uses a training and compliance system to help employers and crews stay on top of qualifications.
Within SprintSuite:
Your tickets and competencies are recorded in one place
Expiry dates are tracked
Employers can check you’re cleared for the site and job you’re on
Teams can quickly see who is compliant and who needs renewals
This means fewer surprises before site entry and less chasing paperwork at the last minute.
Important: Even though employers manage the system, it’s still your responsibility to keep your training current and let your employer know when something needs renewing.
On The Field Service App
Staying compliant doesn’t always happen at a desk — especially when you’re working on site, travelling between jobs, or on swing. That’s why SprintSuite’s field service app is designed to support crews in real-world conditions.
Soon, you’ll be able to:
View your tickets and qualifications directly in the app
Check what you’re cleared to do on a specific site or job
See upcoming expiries so nothing catches you off guard
Keep your records accessible wherever you’re working
This will make it easier to stay organised, reduce paperwork, and avoid last-minute compliance issues before site entry.
Note: Your employer will still manage overall compliance requirements, but having visibility in the app helps you take ownership of your training and qualifications.
We’ll share more details as these features roll out.
What You Can Do as an Apprentice
You can stay ahead by:
Knowing what tickets your role requires
Keeping copies of your certificates
Paying attention to expiry dates
Letting your employer know early if something is close to expiring
Booking training in advance where possible
Being proactive shows professionalism and reliability, qualities that matter early in your career.
Training Providers & Apprenticeship Pathways
Choosing the right training provider matters. Your employer may recommend or endorse specific providers to make sure training meets site and industry requirements.
Komatsu Apprenticeship Programs
Komatsu runs recognised apprenticeship programs that combine:
Structured trade training
Hands-on experience
Industry-aligned safety and compliance standards
For apprentices working with heavy equipment or in mining environments, OEM-led training like this helps build strong foundations and site-ready skills.
Endorsed Training Providers
Your employer may work with approved or endorsed training providers across Australia to support:
White Cards
Safety tickets
Trade and equipment-specific training
These providers are chosen because they understand:
Mining and heavy-industry requirements
Site compliance expectations
Real-world apprentice needs
If You’re Unsure What You Need
If you’re not sure which tickets apply to you:
Ask your supervisor or trainer
Check your training records
Review your site or job requirements
Speak with your training provider
It’s always better to ask early than find out when you’re already meant to be on site.
Key Takeaway
Keeping your tickets and training up to date:
Keeps you working
Keeps you safe
Builds trust with employers
Opens doors to better opportunities
Your training is an investment in your future — stay on top of it.
Related Resources
Training & Compliance Knowledge Base