When are opening balances required?
Opening balances are required when a client is moving from another payroll system into SprintPay.
The client needs access to the closing balances from their previous payroll platform.
How to import opening balances
Go to:
SprintPay > Business > Payroll Settings > Opening Balances > Export > Download
Then:
Complete the details in the downloaded file.
Save the file.
Go to SprintPay > Business > Payroll Settings > Opening Balances > Import.
Select the file.
Confirm upload.
Opening balances should usually be loaded after the client completes their final pay run in the previous payroll system.