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Push a supplier invoice to Greentree

Push approved supplier bills to Greentree AP automatically or manually, what's checked first, and how to fix failures.

When you need this

An approved supplier bill needs to post to Greentree as an AP invoice, attached to its Greentree purchase order.

Before you start

  • Greentree is connected and the Company code is set.

  • The bill is approved and has an invoice date.

  • The bill is linked to a PO that has already synced to Greentree. The AP invoice attaches to that Greentree PO, so the PO must sync first.

  • The supplier is linked to an active Greentree creditor.

  • The company's default tax type is mapped on Procurement → Tax code mapping.

  • The purchase type has a GL code (non-job bills), or an activity code (job-linked bills).

  • For job-linked bills: the job is synced to Greentree and its department is mapped to a profit centre.

  • Your role has the Greentree push permission under Finance, Reconciliation. Integrations access alone isn't enough.

Steps

Option A: auto-push on approval

  1. Turn on Auto-push approved supplier bills to Greentree on the Procurement tab.

  2. Approve the bill from Pending Bills or the dashboard. SprintSuite pushes it straight away and waits for Greentree's answer.

Result

What happens to the bill

Success

Approved, with a Greentree reference: Bill approved and synced to Greentree.

Greentree rejected it

Returned to draft: Greentree push failed, bill not approved. Fix the cause and approve again.

Unclear (no reference, no error)

Stays approved with a warning. Check Greentree before resending to avoid posting it twice.

If the approver doesn't have the Greentree push permission, the bill is approved without pushing. Someone with the permission can then use Option B.

Option B: send manually

  1. Select one or more approved bills that haven't been pushed.

  2. Click Send to Greentree.

  3. Watch the Greentree column: Syncing
 then Success or Failed.

What goes to Greentree

  • One AP invoice per bill, with a single line.

  • Reference: BILL- followed by SprintSuite's internal bill ID.

  • Supplier: the linked creditor code.

  • Line: a job cost line (job plus activity code) when the PO's job is synced, otherwise a GL line.

  • Purchase reference: the synced Greentree PO.

Good to know

  • Every bill in a batch is checked before anything is sent. If one fails the checks, none of the batch is posted.

  • Re-sending skips bills that already went through.

  • Supplier credit notes aren't pushed to Greentree.

What success looks like

  • The bill shows Success and stores a Greentree reference.

  • Greentree has the AP invoice for that supplier, attached to the PO.

If it fails

The error shows on the bill under Greentree push failed.

Problem

Fix

Bill isn't approved, or was already pushed

Approve it, or check it already has a Greentree reference

PO not synced

Sync the PO first, then push the bill

Supplier unmapped or inactive

Link the supplier under Settings → Suppliers

Tax type unmapped

Complete Tax code mapping on Procurement

No GL code or activity code

Add the right code to the purchase type

Job not synced, or department not mapped

Sync the job, or map the department to a profit centre

Invoice date blank or amount zero

Fix the bill

Reference too long

The BILL- reference must be 20 characters or fewer. Contact SprintSuite support.

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