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Overview — what syncs which way (live only)

You are setting up Greentree for a billable company and need a clear picture of what Sprintsuite pulls from Greentree, what you map locally, and what you push or export back — live capabilities only.

When you need this

You are setting up Greentree for a billable company and need a clear picture of what Sprintsuite pulls from Greentree, what you map locally, and what you push or export back — live capabilities only.

Before you start

  • Greentree integration is enabled for your tenant (greentree_integration parent gate).

  • You can open Settings → Integrations → Greentree for the billable company.

  • You have permission to view Integrations (billable_company-integrations_tab).

Steps

1. Know the direction of travel

Greentree Integrations overview and tabs strip

Flow

Direction

Where you run it

Connection / Ping

Sprintsuite → Greentree

Credentials

Profit Centres, Branches, Tax Codes, GL Codes, Activity codes, Work Centres, Job Statuses, JC Job Tree / mandatory fields

Greentree → Sprintsuite catalogues

Matching Greentree settings tabs / General

Staff catalogues (HR Persons + JC Employees)

Greentree → Sprintsuite

Staff → ReSync

Customers / Suppliers catalogues + link / Auto-Map

Greentree → Sprintsuite, then local link

Clients / Suppliers association pages

Staff profile ↔ Greentree HR person

Local link only

Staff tab (Link to Greentree)

Job ↔ existing Greentree Job Code

Local link only

Job / project Greentree Sync section

Timesheets

Sprintsuite → file for Greentree import

Staff Times → Pay Runs → Export GreenTree CSV

Job (AR) invoices

Sprintsuite → Greentree

Invoice Push to Greentree

Supplier (AP) invoices / bills

Sprintsuite → Greentree

Bill / supplier invoice Push to Greentree

2. Know what this pack does not cover

These are not live how-tos here: API timesheet Push, leave push, create HR Person, JCJob create/update sync, PO sync, receipt→AP, WIP write-off, invoice activity-code Account.

3. Recommended setup order

  1. Turn integration on → Connect (Save & connect / Ping).

  2. Sync catalogues: Profit Centres → Branches → Tax Codes → GL → Activity codes → Work Centres → JC Job Tree / mandatory fields.

  3. Map Profit Centres to departments; set up Pay Types / Combinations / Automatch.

  4. Sync + link Customers, Suppliers, Staff.

  5. Enable CSV timesheet export on General when ready for pay runs.

  6. Link jobs to existing Greentree Job Codes as needed; push invoices when finance is ready.

[Video: 2-minute walkthrough of Greentree settings tabs]

What success looks like

  • You can name which flows are catalogue syncs, which are links, which are CSV export, and which are invoice pushes.

  • You are not waiting on WIP features listed above to complete live setup.

If it fails

  • Greentree settings missing entirely → confirm greentree_integration is on for the tenant and your role can open Integrations.

  • Tabs visible but Sync disabled → connect on Credentials first (see Connect Greentree).

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