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How do I add more users (seats) to my account?

Updated over 2 months ago
  1. There are 2 aspects to adding new users, ‘Seats’ and ‘Staff Profiles’

  2. You need to have enough Seats so that you can create Staff Profiles in Sprint Suite.

  3. Once you are logged in to SprintSuite you can click on the settings dropdown in the top bar and you will see an option at the bottom labelled User Accounts / Subscription.

  4. If you click this link, you will be taken to the User Accounts / Subscription page.

  5. On this page you will see how many Seats you have for staff and admin users.

  6. For example if you see that you have 5/10 that means you have 5 Staff Profiles that are using 5 of the 10 Seats your organisation has.

  7. If you see that you have 10/10 or ‘0 LEFT’ this means you need to purchase more Seats so you can create more Staff Profiles.

  8. To add more Seats for either user type, adjust the number in the in the number fields by either typing or using the plus and minus buttons.

  9. Once you are happy with the number of Seats you have added or removed, click the ‘Save Changes’ button.

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