In SprintSuite, there are two key aspects to adding new users: Seats and Staff Profiles.
Seats represent the number of user licenses available in your organisation.
Staff Profiles are the actual user accounts you create for your team members.
You must have enough available Seats before you can create new Staff Profiles.
Step 1: Access the User Accounts / Subscription Page
Log in to SprintSuite.
Click on Settings
Click on the User Accounts / Subscription tab
This will take you to the User Accounts / Subscription page.
Step 2: Review Your Available Seats
On this page, you’ll see how many Seats you have for Staff Users and Admin Users.
Example Admin Users:
26/35 means you have 26 Staff Profiles using the 35 Seats allocated to your organisation with 9 left.If you see 0 LEFT, it means you’ve used all available Seats and will need to purchase more before adding additional Staff Profiles.
Step 3: Add (or Remove) Seats
In the number fields, either:
Type the number of Seats you’d like to have, or
Use the plus (+) or minus (−) buttons to adjust.
Once you’re happy with the number of Seats, click Save Changes.
Your subscription will be updated, and you’ll now be able to create additional Staff Profiles as needed.