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Sync Branches

You need Greentree branches available in Sprintsuite (staff details, defaults, and other Greentree-aware screens).

When you need this

You need Greentree branches available in Sprintsuite (staff details, defaults, and other Greentree-aware screens).

Before you start

  • Connected on Credentials.

Steps

  1. Go to Settings → Integrations → Greentree → Branches.

  2. Click Sync from Greentree.

  3. Review the branch list when sync completes.

  4. Optionally set a default branch if your company uses one for Greentree-aware purchase documents (only relevant when that company feature is enabled for you).

Greentree Branches tab after sync

What success looks like

  • Branches appear with Greentree codes/names.

  • Default branch (if set) shows clearly on the tab.

If it fails

  • Empty “never synced” state → run Sync while connected.

  • Connection lost mid-sync → Credentials → reconnect → Sync again.

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