Reports shows who has viewed, acknowledged and completed content, and lets admins mark people complete or reset them. Only Admins and Super Admins can use it.
Page | Use it to |
Overview | Track engagement, acknowledgement rates, safety compliance, induction progress and quiz results |
Completions by course | Start from one post and manage everyone on it |
Completions by person | Start from one person and manage all their posts and inductions |
Overview filters
Set Time range (default All time) or custom From and To dates, and choose Categories (default Ack-required categories). The date range filters by when a post was published, not when people engaged with it. A short window can look empty even when people are compliant.
What the Overview shows
Panel | What it tells you | Export CSV |
KPI cards | Total views, Reactions, Ack rate, Avg time-to-ack, with trends against the previous period | No |
Engagement over time | Daily views, reactions and acknowledgements | Yes |
Ack rate by post / Avg time-to-ack | The last 10 acknowledgement-required posts | No |
Top engagers | Top 10 people by engager score | No |
All posts | Every post with views, rates and status (All acknowledged, Partial, Overdue) | Yes |
Safety | Compliance by team and by person, filterable by post, team and status | Yes (by person) |
Inductions | Starts, completions, video watch time and quiz results, by course or by person | No |
Free-text answers | Answers to ungraded questions, searchable | Yes |
Comprehension | First-attempt pass rate and average attempts per post | No |
Exports include every row matching your filters, not just the current page. A post is Overdue when it's more than 7 days old and under 50% acknowledged.
Sample data. The Live data / Sample data toggle fills some panels with demo figures and shows an amber banner. Keep it off for real reporting. Safety, Inductions and Completions always show live data.
Mark complete or reset
Use Mark complete for training someone has already done, such as staff imported with existing inductions. Use Reset when someone must redo a post or course.
Open Completions by course and click People on a post, or open Completions by person and click Posts on a person.
Search or filter if needed.
Tick the rows, or Select all [n] matching.
Click Mark complete or Reset, read the dialog, and confirm.
No one is notified either way.
Action | From Completions by course | From Completions by person |
Mark complete | Records the acknowledgement, quiz and view history | Also records video progress and induction slide views |
Reset | Clears the acknowledgement, quiz answers and view history | Also clears video progress and induction slide views |
To fully reset an induction, use Completions by person. A reset from Completions by course leaves video and slide progress in place.
What workers see afterwards
After Reset: the post is outstanding again and they must read, watch, answer and acknowledge again. If it's mandatory or past its login limit, Required reading blocks the app until done.
After Mark complete: the post counts as fully done. They aren't prompted or locked out for it.