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SprintFeed: Overview and quick answers

What SprintFeed is, how web and mobile fit together, and answers to the most common admin questions.

SprintFeed is your organisation's communication and training hub. Admins run it on the web, and workers use it inside the SprintSuite mobile app.

Web vs mobile. Everything you create happens on the web. Workers read, acknowledge, complete inductions and submit forms in the SprintSuite app. Posting isn't available on mobile.

What's in this collection

Article

Read it if you need to

Getting started

Sign in, join your workspace, or set a password

Roles and permissions

Understand what Members, Admins and Super Admins can do

Finding your way around

Learn the sidebar and your profile

SprintFeed in the mobile app

Understand how workers get access and what they see

Feed, Jobs and Safety

Post updates, job ads or safety alerts, and require acknowledgement

Toolbox and Media

Build a library of procedures and reference articles

Inductions

Build slide-based training courses

HSE forms

Build checklists workers submit from site, and review what comes back

Reports and completions

Track who has read or completed content, and reset or mark people complete

Settings and people

Invite people, set permissions and configure each area

Quick answers

Question

Answer

Where do I see submitted forms?

Sidebar, Form responses. Admins always see it. Members need Can review form responses turned on. The page opens on Failed, so choose All to see every submission.

How do I invite someone?

Settings, People, then Invite by Email, the shareable link, or a bulk CSV.

How do I make someone redo a required read or induction?

Reports, Completions by person, select the posts, then Reset.

How do I record training someone already did elsewhere?

Reports, select the people or posts, then Mark complete. No one is notified.

A worker can't see a post, article or course. Why?

Check their locations on Settings, People, and whether location limits are on for that area. Also check the post's go-live and hide times.

How do I force workers to read something?

Post it in a category with Lockout after on, or set Priority to Urgent, must acknowledge.

Who can create content?

Anyone signed in can post on Feed, Jobs and Safety. Toolbox and Inductions need Can manage Toolbox or Can manage Inductions, or an Admin role.

I deleted something by mistake.

Open Trash in the sidebar footer and click Restore.

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