Does SprintPay read total hours or start and finish times?
SprintPay reads start and finish times.
If total hours are manually edited but the start and finish times are not changed, the import will still follow the times. The hours will not change just because the total hours field was edited.
Can SprintSuite correct differences during sync?
The sync will apply the cost to the timesheet. If the hours vary, manual matching is available.
Best practice is still to make sure the timesheets are correct in SprintSuite before locking the pay run and exporting.
What is the best way to avoid sync issues?
Make sure all SprintSuite timesheets are correct before:
Locking the pay run.
Exporting the timesheets.
Importing into SprintPay.
Finalising payroll.
Avoid making manual changes after the pay run unless absolutely required, as this can create matching and sync issues.
Can late timesheets be added?
Yes. Late timesheets can be imported as a separate file before the pay run is processed.
You can continue importing timesheets before running or finalising the pay run.
If the pay run has already been completed, the client may need to